Visiba Triage supplies healthcare providers with the information they need to efficiently route patients to the most appropriate service at first contact.
With Visiba Triage, it is possible to route patients to other HCPs such as First Contact Physiotherapists or a Nurse Practitioner.
We work with our customers to help to define the parameters to route patients safely based on urgency, differential diagnoses, age, time of day and more - and always with a clinician in the loop.
Patient case examples
Visiba Triage suggests Trisha likely has eczema, but due to a spreading rash, she should be seen within 24 hours to rule out infection.
On average 40% of cases are recommended for 24 hour care.
From primary care hubs to out of hours and urgent care providers, Visiba Triage can be deployed in a way that works safely for you and your patients.
Not all settings have access to additional roles such as Mental Health Practitioners or Dieticians. We work with providers to understand available resources and how they might safely automate routing to create capacity where most needed.
Visiba Triage does not require wholesale system transformation. Visiba can be deployed alongside existing systems without increasing workload or requiring large amounts of training for users.
making AI triage work for all patients
Those most in need can often face digital exclusion. We strive to ensure our deployments do not disadvantage them.
In our experience, enabling those who are happy to use a digital option to do so, frees up phone lines for those who aren't - enabling you to provide equitable care for all.
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The healthcare landscape can be confusing and frustrating for patients - meaning they often struggle to know where to turn or how to get the care they need as quickly as they would like.
Every unnecessary interaction wastes vital healthcare resource, so getting patients to the right point of care, first time, is critical for a system under pressure.
