What happens when AI starts to free up time in a part of the healthcare system?
Finnish healthcare provider Pihlajalinna has been using AI automation to triage patients digitally since 2022 and by May 2024, it has completed over 50,000 AI-based triages.
The implementation is helping patients get help faster but has also had other, more unexpected effects, affecting the entire organisation's transition for the future.
In this lecture, Pihlajalinna's Chief Medical Officer, Kaisa Kujansivu, describes how the disruptive nature of AI has begun to affect the entire organisation. A nature that any healthcare provider who decides to utilise AI on a wide scale needs to understand!
Finnish healthcare provider Pihlajalinna has been using AI automation to triage patients digitally since 2022 and by May 2024, it has completed over 50,000 AI-based triages.
The implementation is helping patients get help faster but has also had other, more unexpected effects, affecting the entire organisation's transition for the future.
In this lecture, Pihlajalinna's Chief Medical Officer, Kaisa Kujansivu, describes how the disruptive nature of AI has begun to affect the entire organisation. A nature that any healthcare provider who decides to utilise AI on a wide scale needs to understand!
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Presenters:
Kaisa Kujansivu, CMO at Pihlajalinna
Johan Gustafsson, CEO at Visiba
Recorded for Vitalis 2024