Visiba Triage

Improve capacity to care with AI-enabled triage

Visiba Triage helps healthcare professionals to more efficiently navigate patients to the right point of care from the outset. It automates patient history-taking and suggests potential diagnoses and urgency, enabling healthcare professionals to triage patients efficiently and appropriately.

Right patient, right place, right time

Healthcare providers, supported with reliable patient summaries showing urgency and likelihood of differential diagnoses, can confidently and efficiently direct patients to the best point of care.

Right patient

Navigate appropriate patients to urgent, self-care or routine appointments.
Right place

Ensure patients aren't sent to urgent care settings unless they really need to be.
Right time

Make space to see patients who need to see you urgently.

How Visiba Triage improves patient navigation

Fast, safe and efficient routing

HCPs need to trust that digital triage solutions are safe and accurate. Our AI-enabled model is able to handle multiple symptoms and adapts its questions and suggestions based on probability. This means it's able to be more accurate and provide more useful information than static forms or decision-tree models.

The patient experience

Patients can access Visiba Triage through an app or desktop portal, where they describe their symptoms in their own words. The system then guides them through personalised follow-up questions, tailored to their responses, using probabilities to narrow down potential diagnoses and urgency suggestions.

The HCP experience

Visiba Triage supplies healthcare professionals with a succinct patient summary that includes confirmed and denied symptoms, images, urgency, and potential diagnoses. The healthcare professional is able to review the information and confidently decide on appropriate next steps.

The feedback loop

Each time a clinician closes a case, they are able to feedback on the accuracy of Red Robin's differential diagnosis and urgency rating. This real-world feedback is used to continually improve Red Robin (the engine behind Visiba Triage) - ensuring the triage process becomes more precise, accurate and efficient over time.

By optimising access, we ensure patients receive the best care when and where they need it. The positive feedback from patients and clinicians reinforces our unwavering commitment to driving change and making a lasting impact on the patients we serve.

Dr Laura Geddes

LCW London

97%

of patients that start an assessment complete it

800+

risk factors and symptoms recognised

194,000+

clinical feedback points on real-world cases

The model behind Visiba Triage

Visiba Triage is powered by Red Robin, our CE-marked medical device for automating pre-clinical triage and initial medical history taking.

Responsible AI

Technology you can trust with an easy mind

Clinically safe, transparent, ethical and secure. These principles are embedded in every phase of our development process and form an integral part of our daily work.